Information We Collect

When you submit the contact form on our website, we collect the information you provide: your name, suburb, email address, phone number, and message.

When you visit our website, certain information is collected automatically, including your IP address, browser type and version, the pages you visit and time spent on each page, and the page that referred you to our site. This information is collected through privacy-focused analytics that are cookieless and do not track individual users across websites.

How We Use Your Information

The information you provide through our contact form is used solely to respond to your enquiry and discuss your joinery project. We will not use your contact details for marketing purposes without your consent.

Automatically collected information is used to monitor and improve our website performance, understand how visitors use our site, and identify and fix technical issues.

Cookies

Our website uses privacy-focused, cookieless analytics. No tracking cookies are placed on your device. Third-party services used by the site (such as form submission providers) may use essential cookies required for their operation.

Third-Party Form Processing

Our contact form is processed by Web3Forms, a third-party form submission service. Your form data is transmitted to and temporarily processed by Web3Forms to deliver it to us. Please review their Privacy Policy for details on how they handle data.

Data Storage and Retention

We retain your contact information only as long as necessary to respond to your enquiry and manage any resulting project. We do not sell or share your personal information with any other third parties.

Your Rights

Under Australian privacy law, you have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us via the contact form on our website.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised.